The Same Bowl
of Comfort,
Everywhere

Born in India Made for the World

Charcoal Eats was born from a dream – a dream of making Indian food as accessible as fast food across the world, and as consistently delicious. Food that tastes like home, food that you can order without a second thought, food that makes you happy. Started by Anurag Mehrotra and Krishnakant Thakur, Charcoal Eats was formed with the vision to deliver delicious, fragrant biryani globally, to bring a smile to the face of whoever was eating it. 

In India, roughly 5 biryanis are ordered every single second;
It is the most ordered food item.
Charcoal Eats wanted to be the ones delivering these smiles!

Mumbai’s no. 1
Biryani

Delivering Consistently

Satisfying Indian food

From having just six biryanis on the menu, to being
Mumbai’s no. 1 biryani brand with over 150 dishes, this journey was shaped by the goal of delivering consistently satisfying Indian food on scale – standardising recipes, building cloud kitchens, making technology our foundation, and never, ever, compromising on quality. We’ve walked a long way, but it also feels like we’ve truly just begun – we won’t rest till globally biryani ordering is synonymous with ordering from Charcoal Eats.

OUR Vision

Restore the joy of eating with the authentic biryani experiences. 

OUR Mission

To serve authentic, flavourful biryani at a global scale, delighting millions every day as the world’s leading biryani brand.

Values that Simmer Over Time

Over the years, our values have remained unchanged – quality, consistency and care form the pillars of Charcoal Eats. 

QUALITY

We pursue quality as a daily discipline — from the finest ingredients in every biryani to the standards we set for ourselves.

Our people are empowered to uphold this commitment, ensuring excellence is never an accident, but always a choice.

CONSISTENCY

Every Charcoal Eats dish delivers the same joy — crafted with precision, process, and pride across every kitchen.

Our teams mirror this consistency in how we work, communicate, and keep promises to each other and our customers.

CARE

Care defines how we cook, serve, and connect — from the warmth in our food to the respect in our relationships.

We build our organisation the same way we build our biryanis — thoughtfully, responsibly, and with heart.

Meet the

Leadership team

The ones that make every bite memorable.     The ones that make every bite memorable.     The ones that make every bite memorable.     The ones that make every bite memorable.     The ones that make every bite memorable.     The ones that make every bite memorable.     The ones that make every bite memorable.    

While he kickstarted his career with finance, it was the food industry that drew him in. Before joining Charcoal Eats, Rohan had started a cloud kitchen in Kolkata called Gourmet Rasoi. 

He holds a Bachelors’ degree in Commerce, and a MBA from ICFAI Business School, Kolkata. He honed his skills with Kotak Mahindra, Anandrathi Wealth Management and Motilal Oswal Private Wealth, and leads the Channel Sales at Charcoal Eats.

FAVOURITE ORDER FROM CHARCOAL EATS:

charcoal chicken biryani

Since the inception of Charcoal Eats, Rohit has been the backbone by shouldering key responsibilities, including setting up the call centre, operations, HR (recruitment), and below-the-line (BTL) marketing. He currently manages Customer Experience and Marketing for the company. 

He holds a Bachelors’ degree in Commerce from Calcutta University, and an executive MBA from Indian Institute of Management (IIM), Lucknow. Before Charcoal Eats, he worked in the retail banking sector, and has held managerial positions at various banks, including Barclays, HDFC and Yes Bank.

FAVOURITE ORDER FROM CHARCOAL EATS:

afghani chicken seekh Roll

Anurag Gupta brings nearly three decades of global marketing and leadership experience to Charcoal Eats. Having led organisations across India, Southeast Asia, China, and Africa, he has a proven track record of driving growth, innovation, and transformation at scale. Over the years, he has held leadership roles at ADA (a Softbank and Axiata venture), Wunderman and WPP Team P&G, building data-driven, technology-enabled, and creatively led marketing organisations that have delivered sustained business growth for global and local brands alike.

At Charcoal Eats, he hopes to usher in the next phase using all the tools in his arsenal with bold campaigns and mindful growth.

FAVOURITE ORDER FROM CHARCOAL EATS:

chicken tikka roll

A problem solver with a keen interest in food, Akash leads the analytics and technology functions of Charcoal Eats. 

With a dual degree in engineering from IIT Kharagpur, he first worked as a consultant at Quantiphi Analytics, simplifying challenges for many Fortune 500 companies across the media, insurance, and healthcare industries. 

When his love for food beckoned, he launched his own F&B venture, and also acted as consultant for various F&B initiatives in his hometown of Varanasi. He eventually joined Charcoal Eats to utilise both his skillsets in a meaningful way.

FAVOURITE ORDER FROM CHARCOAL EATS:

awadhi chicken tikka biryani

Anupam brings over a decade of field experience in the healthcare sector to his current role leading Store Operations for Charcoal Eats. With a background that includes a degree in Pharmacy and an Executive MBA from KG Soniya College, he combines deep operational knowledge with strategic management expertise.

FAVOURITE ORDER FROM CHARCOAL EATS:

hyderabadi veg biryani

Areez leads the infrastructure development and is a key member of the food and recipe development team – making him one of Charcoal Eats’ integral members. A trained chef, he studied Hotel Management from the Institute of Hotel Management (IHM), Mumbai, and has sharpened his knives at several five-star hotels including the Taj Mahal Palace & Tower, Mumbai, ITC Grand Central, Mumbai, Taj Residency, Nashik, and Center Point, Nagpur. Before joining Charcoal Eats, he used to run a restaurant called Chilli Flakes, the operations of which were eventually merged with the company.

FAVOURITE ORDER FROM CHARCOAL EATS:

hyderabadi mutton biryani

Krishnakant started his career in financial services as a research analyst covering the infrastructure sector, and soon moved to the buzzing world of start-ups. He holds a Bachelors’ degree in Engineering from National Institute of Technology (NIT), Indore, and has a MBA from the Indian Institute of Management (IIM), Bangalore.

As the Global COO, Krishnakant ensures the steady running of Charcoal Eats, and oversees the company’s operations and finances.

FAVOURITE ORDER FROM CHARCOAL EATS:

Spicy paneer biryani

Armed with a Bachelors’ degree in Commerce from the University of Allahabad, and a MBA from the Asian Institute of Management (AIM), Manila, Anurag started his career in financial services. In the last decade and a half, he has held leadership positions across the industry, including at Edelweiss Capital, Dawnay Day AV, Kotak and Quant Capital. 

He seeded Coverfox Insurance Broking, marking a jump to the entrepreneurial world 12 years ago. With Charcoal Eats, he hopes to bridge the world of food and technology, and drives the company’s growth and efficiency.

FAVOURITE ORDER FROM CHARCOAL EATS:

Dum Mutton biryani

Coming Soon